Shipping policy
Shipping Policy
At this time, Gentle Heart Club™ ships within the United States only.
Most of our products are made to order and carefully fulfilled through our trusted production partners. Because each item is created especially for you, processing times may vary slightly depending on the product ordered.
Shipping Rates
- Standard Shipping: $5.99
- Free shipping on orders of $55 or more (before taxes, within the United States).
After your order ships, you'll receive tracking information whenever it is available. Delivery estimates are provided during checkout and may vary due to carrier conditions, destination, weather, or seasonal demand.
If your order contains multiple items, they may arrive in separate packages and on different days.
If your package appears delayed, please allow a little additional time for carrier updates before contacting us.
Questions? We'd be happy to help.
Please note: Gentle Heart Club does not accept returns sent directly to our production partners. If there's an issue with your order, please contact us first so we can help make it right.