Shipping policy

Shipping Policy

At this time, Gentle Heart Club™ ships within the United States only.

Many items are made to order and fulfilled through our production partners. Processing times may vary by product.

Once your order ships, you will receive tracking information if available. Delivery timelines are estimates and may vary depending on carrier conditions, destination, and seasonal volume.

Some orders may ship in separate packages depending on the items included.

If your package appears delayed, please allow a little extra time for carrier updates before reaching out.

If you have a question about your order, please contact us at gentleheartclub.us@gmail.com.

Please note: Gentle Heart Club does not accept returns sent to the listed business address. If there is an issue with your order, please contact us first so we can assist you.